DeGesh School of Entrepreneurship

Level 4 NVQ Diploma in Customer Services (RQF)

The “Manage Business Risk” module focuses on identifying, assessing, and controlling risks that could affect an organisation’s objectives and operations. It covers risk management frameworks, techniques for evaluating different types of risks—such as financial, operational, and strategic—and developing mitigation strategies. Learners explore how to implement risk controls, monitor risk exposure, and ensure compliance with legal and regulatory requirements. The module also emphasizes communication and reporting to support informed decision-making. Mastery of this module enables individuals to protect organisational assets, minimise potential losses, and contribute to sustainable business success through effective risk management.