DeGesh School of Entrepreneurship

Level 4 NVQ Diploma in Customer Services (RQF)

The “Manage Health and Safety in Own Area of Responsibility” module focuses on the knowledge and skills required to effectively oversee health and safety within a designated work area. It covers identifying potential hazards, conducting risk assessments, and implementing appropriate control measures to maintain a safe environment. Learners study relevant health and safety legislation, organisational policies, and best practices to ensure compliance. The module also emphasizes fostering a culture of safety, monitoring health and safety performance, and responding promptly to incidents. Mastery of this module enables individuals to protect the wellbeing of employees and visitors while meeting legal and organisational obligations.