The “Manage Diary Systems” module focuses on developing the skills needed to organise and maintain effective diary management in a business environment. It covers the use of manual and digital systems to schedule appointments, meetings, and events accurately and efficiently. Learners explore how to prioritise tasks, avoid conflicts, and communicate changes promptly to relevant parties. The module also emphasizes confidentiality, attention to detail, and understanding organisational procedures. By the end, learners will be able to confidently manage diary systems, coordinate schedules, and support smooth day-to-day operations within an organisation.