DeGesh School of Entrepreneurship

Focus Awards Level 3 Diploma in Customer Services (RQF)

The “Collaborate with Other Departments” module focuses on developing the skills necessary to work effectively across different teams within an organisation. It emphasizes the importance of clear communication, mutual respect, and understanding diverse roles and responsibilities. Learners will explore strategies to build strong interdepartmental relationships, coordinate tasks, share information, and resolve conflicts collaboratively. This module supports organisational efficiency by fostering teamwork beyond departmental boundaries, ensuring that shared goals are met through cooperation. It is essential for professionals who want to enhance cross-functional collaboration and contribute to a unified, productive workplace.

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