Hotel Management

The Professional Diploma in Hotel Operations equips learners with essential skills and knowledge to excel in the hospitality industry. This comprehensive course delves into key topics such as revenue management, guest relations, and operational efficiency. Through real-world case studies and a practical approach, students gain actionable insights to navigate the dynamic digital landscape of hotel operations. By focusing on hands-on learning experiences and industry best practices, this course empowers individuals to succeed in various roles within the hotel sector. Our comprehensive curriculum equips you with the essential skills and knowledge needed to excel in this dynamic field. Learn from industry experts and gain hands-on experience through practical training sessions.

Our courses are fully online, allowing you to learn anytime, anywhere, at your convenience. This flexibility enables you to enhance your skills and gain new knowledge without disrupting your schedule. We also provide online support and offer one-on-one lectures for personalized guidance, ensuring you receive the best learning experience—even during breaks or holidays.

Entry Requirements

The applicant is expected to have the following:

16 years and above
Secondary or high school certificate
Level 3 Diploma
Speaking, writing and reading English language (no formal English language test is required)
Valid passport or national identification card

Admission Session

This course is available throughout the year. Meanwhile, each academic session begins every month. For example, if you applied on the 13th of a month and you complete your admission procedure before the end of such month, your academic session begins on the 1st of the following month.

Admission Procedure

Every applicant is required to apply through our online application system (Apply Now). Applicants are advised to provide all required information, documents and pay an application fee. The application fee is £10 regardless of the country of the applicant. The applicant is expected to receive a confirmation email. When the application is received, the admission team will check provided information and documents. Then, the decision will be made and communicated to the applicant. Once the applicant accepts the admission offer, information about the payment, course schedule and other information will be sent.

Course Assessment

There are two forms of assessment for this course. The first one is an online test where basic knowledge and understanding of the students will be assessed. The second one is a submission of an assignment. The course lecturer and DSE academic team assess it to determine the level of skills and knowledge of the student.

Fee and Payment Plans

Live Online: Full payment
Intensive: 2 installment payments
Fast Track: 3 installment payments
Standard: 4 installment payments

Note: Fees depend on nationality. Click HERE to find out more.

Career Path

Career options for Professional Diploma in Hotel Management include Front desk agent, Housekeeping Supervisor, Food and Beverage Manager, Guest Services Manager, Revenue Manager and Event Coordinator. This qualification equips individuals with the necessary skills and knowledge to successfully lead and manage all activities in the hotel management. Therefore, by obtaining this diploma, individuals can enhance their career prospects and secure lucrative positions in the field of hotel management.

Course Content

Introduction to Hotel Operations
Front Office Management
Housekeeping Management
Food and Beverage Operations
Revenue Management
Customer Service in Hospitality
Hotel Sales and Marketing
Human Resources in Hospitality
Hotel Accounting and Finance
Hotel Technology and Innovation

Stage 2: Level 5 Diploma in Education and Training

Stage 3: Level 6 Diploma in Teaching and Learning